Your data security and privacy explained.
Rockland Trust's Privacy Policy explains how we collect, use, and protect your personal and financial data. We detail our commitment to safeguarding your information, outline data sharing practices, and provide options for managing your privacy preferences, ensuring transparency and security in all banking operations.
At Rockland Trust, protecting your personal and financial information is a core principle of our operations. This Privacy Policy outlines our practices concerning the collection, use, and safeguarding of your data. We adhere strictly to federal and state privacy laws, including the Gramm-Leach-Bliley Act (GLBA), which mandates how financial institutions manage nonpublic personal information. Our commitment extends to maintaining the confidentiality and security of your records, whether you interact with us in person, online, or through our mobile applications.
We employ a multi-layered approach to security, including technical, administrative, and physical safeguards designed to prevent unauthorized access to or disclosure of your information. This includes encryption for data in transit and at rest, secure access controls for our systems, and regular employee training on privacy best practices. Our goal is to ensure that your trust in Rockland Trust is well-placed, knowing your sensitive data is handled with the utmost care and diligence.
Rockland Trust collects various types of information to provide you with banking services and to meet regulatory requirements. This data typically includes identifying information such as your name, address, Social Security number, and contact details. We also collect financial information, including account balances, transaction history, payment information, and credit history. This information is gathered from applications, transactions, credit reporting agencies, and your interactions with our services.
Understanding how your data is used helps ensure transparency in our operations and reinforces our dedication to responsible data management practices. For more information on federal privacy regulations, you can visit the Federal Trade Commission (FTC) website.
Rockland Trust understands that sharing your personal information requires careful consideration. We limit the sharing of your nonpublic personal information to instances necessary for providing our services, conducting our business, or as required by law. Generally, we may share information with affiliates for everyday business purposes, such as processing transactions or maintaining your accounts. We also share data with non-affiliated third parties who perform services on our behalf, such as data processing, statement printing, or IT support, under strict confidentiality agreements.
"We do not sell your personal information to third parties for their independent marketing purposes."
You have choices regarding how certain information is shared. For instance, you can limit our affiliates from marketing to you based on your financial creditworthiness. You can also limit the sharing of your information with non-affiliates for their marketing purposes. We provide clear mechanisms, often through opt-out forms or preferences within your online banking portal, to exercise these choices. Our goal is to give you control over your privacy while ensuring we can continue to deliver the high-quality financial services you expect from Rockland Trust.
| Information Type | Collected From | Purpose of Collection | Sharing Practices | |
|---|---|---|---|---|
| Account Balances | Transaction History | Credit Reporting Agencies | Service Provision, Fraud Prevention | Affiliates, Service Providers |
| Social Security Number | Applications, Credit Agencies | Identity Verification, Regulatory Compliance | Affiliates, Law Enforcement (as required) | |
| Contact Information | Applications, Online Forms | Communication, Account Management | Affiliates, Service Providers | |
| Transaction Data | Account Activity | Service Provision, Fraud Detection | Affiliates, Payment Networks |
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